Welcome to our Frequently Asked Questions (FAQs) section. Here you’ll find answers to questions that we’re currently being asked about our products and services.
We’re committed to keeping our website as up-to-date and as relevant as we can. To achieve this, we’ll be monitoring what you’re asking us on a daily basis, and will use this to add new FAQ or amend existing FAQ.
If you can’t find what you’re looking for, you can contact us with your query.
Frequently Asked Questions
Q: Where is MaroonDawta located?
A: We are based in Reading (Berkshire) in the United Kingdom.
Q: Do you ship internationally?
A: Yes we do ship internationally. Please visit our ‘International Customer’ page for more information.
Q: How much is delivery?
A: Please visit our ‘Delivery‘ page for more information.
Q: How long does it take for items to be dispatched?
A: Jewellery and accessories are made on demand. Please allow seven – 14 working days (Monday – Friday) for production from the day payment is cleared. Please visit our ‘Product Disclaimer’ page for more information.
Prints are usually sent the same day or one working day after payment is cleared.
Q: Do you make clip-on earrings?
A: We currently offer earrings for pierced ears only but will consider other forms of attachment in the future.
Q: Are all items hand-made?
A: All items are hand-made and/or hand-painted where applicable.
Q: Do you offer custom pieces?
A: We offer custom pieces depending on the complexity of what is required. For simple colour changes please send us an email at firstname.lastname@example.org to discuss your request(s).
Q: What type of paint do you use on your earrings?
A: We use high quality professional grade acrylic paint.
Q: Do you make any products for men/children?
A: We currently make accessories for women only but prints are universal.
Q: Do you offer gift wrapping?
A: We do not offer gift wrapping at the moment but will be in the near future.
Q: Why don’t you offer frames for your artwork?
A: Please read HERE.
Q: How can I contact you?
A: For order enquiries, you can email email@example.com and for general enquiries, you can email firstname.lastname@example.org